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FAQ's about bookings and COVID 19 regulations:


Of course, we want to protect our guests, our staff and ourselves as best as possible and offer the safest possible accommodation. Therefore we have implemented a journey of measures in the house and were thus already able to organise last summer without any problems.


So that our guests can also plan safely and do not have to worry about "what if", we have summarized the most important questions here once again:

What if we cannot travel when the borders are closed again?

We have created the following addendum to the cancellation policy regarding COVID 19:

In case of border closures or if a trip is not possible due to official orders, we cancel free of charge until the day of arrival.

What if someone in the family falls ill with Covid (just before or during the vacation period)?

For cancellations due to COVID 19 illness, symptoms, quarantine, increasing number of cases or similar, we can not offer a free cancellation, for these cases please make sure to take out a travel cancellation insurance, which will cover such cases if necessary.



How does the catering (buffets) work?

Before entering the buffet your hands have to be disinfected with the set up disinfection. The prescribed minimum distance must always be observed.

If you have any further questions, we will be happy to answer them by mail or update this FAQ page.


Holiday Hotel Martinerhof
St. Martin bei Lofer Nr. 59
A-5092 St. Martin bei Lofer

Phone: +43 6588 8504
Fax: +43 6588 8504-7
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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