FAQ's about bookings and COVID 19 regulations:
Unfortunately, we were not able to open in the winter season 20/21 and expect to be able to reopen from 21.05.2021 and start again with the beginning of the summer season.
Of course, we want to protect our guests, our staff and ourselves as best as possible and offer the safest possible accommodation. Therefore we have implemented a journey of measures in the house and were thus already able to organise last summer without any problems.
So that our guests can also plan safely and do not have to worry about "what if", we have summarized the most important questions here once again:
We have created the following addendum to the cancellation policy regarding COVID 19:
In case of border closures or if a trip is not possible due to official orders, we cancel free of charge until the day of arrival.
For cancellations due to COVID 19 illness, symptoms, quarantine, increasing number of cases or similar, we can not offer a free cancellation, for these cases please make sure to take out a travel cancellation insurance, which will cover such cases if necessary.
We have arranged our buffet in such a way that only one family/group at a time has access. Before entering the buffet your hands have to be disinfected with the set up disinfection.
We adhere to the regulations in force at the time, which are subject to change.
If there are new rules for the coming summer season, we will announce them here.
The most recent rules were as follows:
In order to ensure your and our continued health, we would like to ask you to adhere to the COVID-19 guidelines of the Austrian Federal Government during your entire stay with us.
(Status: September 14, 2020)
If you have any further questions, we will be happy to answer them by mail or update this FAQ page.